hvac company

Technicians

Tulsa Heat and Air Companies

Tulsa Heat and Air Companies

How To Choose A Good Heating Contractor

You rely on your home's heating system to keep your home cozy and warm throughout the winter months, so it's vital to hire a skilled and trustworthy heating contractor when it needs maintenance, repairs or a replacement. Here are some essential qualities to look for in the contractor you hire, so you know you're making a wise choice:

License and Insurance

Reputable HVAC professionals in the Tulsa area will hold a valid mechanical contractor's license with the Oklahoma Construction Industries Board. When you know that a contractor is licensed, you'll have peace of mind that they have relevant industry experience, have passed the state's qualifying exam and posted a bond. Licensed contractors must also have workers' compensation and liability insurance coverage that helps protect you in the event that damage or injuries occur.

Longevity and Good Reputation

A heating contractor who does quality work and provides superior customer service will have a long history in the area, as well as positive reviews and recognition awards from both the HVAC industry and the local community. The best contractors are also members of leading HVAC associations, such as the Air Conditioning Contractors of America (ACCA), which allows them to stay current on the latest industry advancements and best practices.

Technician Certifications

A contractor you can trust with your home's comfort equipment insists that their technicians have attained certification from NATE, the independent organization that's the recognized leader in technician skill and knowledge testing and certification. This gives you the assurance that your technician has the training and know-how to properly maintain, repair or replace your heating equipment.

Workmanship Guarantees

Contractors who provide top-notch installation and repair services and are fully confident in their workmanship quality are willing to stand behind it with a written guarantee. When it comes to the reliability of your heating system, choosing such a contractor can let you rest easy knowing that you're in the best of hands.

When you looking for a heating contractor in the Broken Arrow area, contact us at Air Assurance to learn more about our dedication to providing outstanding service and customer care.

Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about HVAC contractors and other HVAC topics, call us at 918-258-2665.

Service & Maintenance

What to Look for When Hiring an HVAC Contractor

What to Look for When Hiring an HVAC Contractor

It pays to spend a little time researching the credentials and reputation of an HVAC contractor before you schedule service or repairs. In most homes, the HVAC system is the sole means of maintaining comfort day and night. Hiring a capable and reputable company might make a good deal of difference.

Licensing.

In Oklahoma, all HVAC contractors and technicians have to have a license issued by the state to practice. They must also have bonding and insurance coverage. Using someone who isn’t licensed could void your warranty and leave you vulnerable for financial or physical damages that occur at your home during a service call or installation.

Memberships.

The key to finding a solid contractor you can trust is to look for one who has NATE (North American Technician Excellence). NATE is a nonprofit organization dedicated to increasing the capabilities and competence of HVAC technicians and contractors. They require passing a battery of rigorous tests for membership. Additionally, members have to continue their educations and retest every two years.

Reputation.

Most HVAC contractors are local, which means you can ask the contractors you’re interviewing for a list of past and current customers. You can also access the Better Business Bureau’s database online that will give you their ratings with this trusted authority on companies large and small. Air Assurance has an A+ rating in the Broken Arrow region.

Authorizations.

In order for an HVAC contractor to be an authorized dealer, the company has to exhibit high performance and competency standards. The contractor will have advanced knowledge of the equipment, since they can access all the technical information available. At their simplest, HVAC systems are complicated and when the technician has all the information at his fingertips, installing and servicing the equipment will be exact.Whenever you need to hire an HVAC contractor, look for these qualifications.

For more information, contact Air Assurance, a local HVAC company serving Broken Arrow homeowners. We have NATE certification, a top rating with the BBB, and are a premier dealer for Lennox.

Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about other HVAC topics, call us at 918-217-8273.

Featured

Why You Should Leave Customer Reviews for Your HVAC Contractor

Why You Should Leave Customer Reviews for Your HVAC Contractor

In this brave new world of social media, no business owner can afford to ignore online customer reviews. That includes HVAC contractors, who are responsible for seeing expensive installations and repairs of some of the most sophisticated equipment in your home. Those contractors need to know when a customer is satisfied on all fronts and when there's room for improvement.

Sites such as Yelp, Angie's List, Houzz and Nextdoor are leading the way in providing consumers with a forum to rate their experience in HVAC, and much more. In turn these sites help businesses get a sense of how they can fine-tune customer service. So if you've never thought about giving your HVAC company a boost after a satisfactory experience, maybe you should. Here are some additional reasons why you might want to opt in and write a customer review for your HVAC contractor.

1. Good reviews can boost sales.

Good reviews give consumers the information they need to decide on a product or service. Customers want to compare the experiences of other customers, to ensure they are making the right decision before they commit to a contractor.

2. Improve service.

Online reviews help your HVAC contractor do a better job, resolving any issues you might have had in a forthright and positive way. There's never anything wrong with constructive criticism. It's always helpful to keep the discourse courteous, and forego the snarky and snide. If your experience was horrific enough to warrant trashing the contractor, then you need to speak to him before you get to the review stage, and see if you can resolve the issue satisfactorily.

3. Boost rankings.

The more your HVAC company gets mentioned on these sites, the higher their search engine ranking.

4. Boost keyword content.

Online reviews help a business's website maintain an influx of SEO (search engine optimization) keywords, so the business has a more prominent online presence. You're helping other customers find your preferred HVAC company.

For more on how customer reviews can benefit your HVAC company, contact Air Assurance. We've served the Broken Arrow area for more than 30 years.

Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). For more information about other HVAC topics, call us at 918-217-8273.

Featured, NATE Certification, Technicians

Verifying That an HVAC Company is Reputable

Verifying That an HVAC Company is Reputable

The search for the right HVAC company can be daunting if you don't know what qualifications to look for. Here are some recommendations to help you sort through the competitors and find a reputable company that can provide quality results.

Finding the Right HVAC Company

  1. Ask friends and family for recommendations. This is where you start. Ask why your acquaintances are recommending the consultant that they use. Call several of these recommended companies and ask for references. Call the references and ask if jobs were completed in a reasonable time, and if the work was satisfactory.

  2. Call the Better Business Bureau. Find out if the company you're interested in has had complaints filed against it, and if so, why. Also consider any good reviews issued by the BBB.

  3. Read the online reviews with reservations. Many online sites offer a forum for reviewing a customer's experience with a company. But, bear in mind that some reviewers have an ax to grind, while other, more positive reviews might be posted by someone with an interest in promoting the company more than it deserves.

  4. Check out certifications. HVAC industry certifications may be a sign of the company's professionalism. For instance, proclaiming that the company's technicians are NATE- (North American Technician's Excellence) certified signifies the technicians have been rigorously tested and qualified by the highest standards in the industry. Membership in the Air Conditioning Contractors of America (ACCA) means the company has a stake in maintaining top professional standards.

  5. Ask about licensing, bonding, and insurance. Oklahoma HVAC contractors are required to be properly licensed. Often, the contractor must be bonded and insured to qualify for a license. You should be sure your HVAC professional has liability insurance to protect your home in case a worker is injured or damage occurs.

  6. Avoid contractors who give estimates over the phone. For the best results, HVAC contractors should always come to your home to assess repairs or installations, and give you a written estimate.

Contact Air Assurance for more information on hiring a reputable HVAC company. We serve Broken Arrow and the surrounding area.

Our goal is to help educate our customers in the Tulsa and Broken Arrow, Oklahoma area about energy and home comfort issues (specific to HVAC systems). Credit/Copyright Attribution: “geralt/pixabay”

Ductwork

Duct Sealing: Proven Energy Savings

Are you considering replacement of your heating or air conditioning system?  Do you want better performance from your HVAC system?  You should consider duct sealing to boost your system’s efficiency. In areas like Oklahoma where temperatures can range from very hot to very cold, getting the most out of your heating and air conditioning system is critical.  In fact, duct leakage can account for over 50% of your cooling/heating bill if problems are evident.Duct sealing is performed by your air conditioning professional and includes sealing all ductwork with gaskets, welds, tapes and mastic (adhesive) fabrics.  By sealing your ducts, heated or cooled air can travel into your home without escaping through the ductwork.  Note that duct tape is not really a sealant – a professional will use the appropriate materials to insure the ductwork is sealed properly.While this task can be performed on existing systems, it is a best practice to have duct sealing done as part of a new system installation.  In some situations, going back to seal existing ducts is cost-prohibitive because access is more difficult.  Therefore, getting the ducts sealed at installation is the best choice.A professional HVAC company like Air Assurance can make sure the job is done right the first time.  Proper steps are taken to make sure attics and crawl space ducts are sealed with materials to prevent heat loss during the winter season as well as cool air loss during the summer months.If you are not sure if your ducts are sealed properly, or if you are replacing your existing heating and air conditioning system, be sure to ask about having your ductwork checked.  The investment in duct sealing can make sure your system does not waste energy and clean air is circulated with minimal dust particles or allergens leaking into the ducts.  Also note that if there are serious leaks in the ducts, a home could fail to qualify for the Energy Star Homes program.  Have your system checked by Air Assurance today.Our goal is to help educate our customers about energy and home comfort issues (specific to HVAC systems).  For more information, click here. Air Assurance services Tulsa, Broken Arrow and the surrounding areas. To get started, check out our website or see our current promotions.